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Privacy Policy

Last Updated: June 25, 2025

 

SNAPFY.AI LTDA., registered under CNPJ nº 57.189.141/0001-11, values your privacy and is committed to transparency in the processing of personal data of users who access and use our platform, available at www.snapfy.ai.

 

This Privacy Policy was created in accordance with the Brazilian General Data Protection Law (LGPD) and describes how we collect, use, store, and protect your data.

 

 

1. What Data We Collect

 

When using Snapfy.ai, we may collect the following personal data:

 

Data provided by the user:

 

  • Full name

  • Email address

  • Password (encrypted)

  • CPF or CNPJ (for billing purposes)

  • Credit card information (securely stored via payment processors)

  • Information voluntarily entered in profile fields, campaigns, or prompts

 

Data collected automatically:

 

  • IP address

  • Browser and device type

  • Cookies and session identifiers

  • Pages visited and actions taken within the platform

 

 

2. How We Use the Data

 

Your data is used for the following purposes:

 

  • Creating and managing your account on the platform

  • Processing payments and invoices

  • Generating images from uploaded files

  • Providing technical support and customer service

  • Sending transactional and promotional communications (when authorized)

  • Complying with legal and regulatory obligations

 

 

3. Data Sharing

 

Snapfy.ai does not sell your personal data.

We only share information with:

 

  • Essential service providers (e.g., payment processors, hosting, email marketing)

  • Legal authorities, when required by judicial or regulatory obligation

 

All contracted partners follow strict security and confidentiality standards.

 

 

4. Data Storage and Security

 

Your data is stored on secure servers, with technical and administrative measures in place to protect against unauthorized access, leaks, or any form of misuse.

 

We use encryption, password authentication, and access control to safeguard your information.

 

 

5. Cookies

 

We use cookies to:

 

  • Ensure platform functionality

  • Analyze usage and performance metrics

  • Personalize the user experience

 

You can configure your browser to refuse or delete cookies, but this may affect platform functionality.

 

 

6. Your Rights as a Data Subject

 

In accordance with the LGPD, you have the right to:

 

  • Confirm whether we process your data

  • Access, correct, or delete your personal data

  • Request data portability

  • Withdraw consent or request anonymization

  • Obtain information about data sharing with third parties

 

To exercise any of these rights, please email: contato@snapfy.ai

 

 

7. Data Retention

 

Data is retained while your account is active or as long as necessary to comply with legal and regulatory obligations.

You may request permanent deletion of your data at any time.

 

 

8. Changes to This Policy

 

Snapfy.ai may periodically update this Privacy Policy.

You will be notified by email or within the platform whenever there are significant changes.

 

 

9. Contact

 

If you have any questions or requests regarding this policy, please contact us:

 

📧 contato@snapfy.ai

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